More Lousy service from Chase Bank

Here we go again, more lousy service from Chase Bank formerly Bank One. I was just called by a Don Haxton from Florida in the collections department trying to collect a payment on my car. He continued to talk at the same time as I talked. This is not the way to communicate. One person talks and the other is supposed to listen. If both talk at the same time, one of them is not listening. This is typical of collections people. They won't shut up long enough to listen to what the other person has to say. The second person I talked to was an Anita W. (they won't give their last names) who hung up on me after I questioned why I had to give the exact same information to her a second time. Wasn't she listening? Suddenly the phone was cut off and I got a busy signal.
FINALLY on the third try I got a supervisor who not only listened but explained the charges the way they should have been in the first place. Needless to say I made the payment but will be changing the due date so that this type of aggravation no longer happens.

I still don't know why it took five telephone calls to an automated system. Two of those attempts got the wrong area. It took threats and innuendo to get action. This should never have happened in the first place it the first caller had been able to communicate and listen.

For this reason I warn you to do business with Chase Bank at your own risk. They may be hazardous to your pocketbook. Like the old saying goes, we don't need them, they need us and if enough of us walk away from them perhaps they will get the message that something is wrong and correct it. Or they can go out of business.
Ain't that the truth?